Zomato has launched Nugget, an AI-enabled customer support platform designed to enhance its food delivery and supply-chain services.

Food delivery giant Zomato has launched Nugget, an in-house artificial intelligence (AI) enabled customer support platform to scale up its food delivery, quick commerce vertical Blinkit, and supply-chain services platform Hyperpure, CEO Deepinder Goyal announced in a post on X.

“Introducing Nugget—an AI-native, no-code customer support platform. Nugget helps businesses scale support effortlessly—highly customizable, low-cost, no dev team needed. No rigid workflows, just seamless automation,” Goyal wrote on X.